
You might have questions about how to identify the scam, how it works, and what to do if you. Others warn that the recipient’s computer was infected or their antivirus settings have expired. If you have been a victim of a scam and experienced a financial loss, please call the Niagara Regional Police Service non-emergency number at 90, dial option 2 and ask for “dispatch” to file a report. Some scam emails warn recipients that their Norton subscription was renewed or include a fake invoice that payment for their subscription was successful. Scammers are able to spoof emails and phone numbers so they can pretend to be someone the victim knows.

Police say to be wary of anyone asking for gift cards, Bitcoin or anything unusual as a form of payment or financial assistance. The scammer requests the amount to be purchased through gift cards. If the victim grants remote access, the victim installs programs onto the computer (Team Viewer and Ultra Viewer) and then requests money from the victim in order to search for the ‘suspect’ that made purchases on the victim’s account. The scammer then asks the victim to allow the scammer access to the victim’s computer to review their bank records. Police say fruadsters are calling people pretending to represent a bank, saying their account has been compromised. Niagara Police are reminding residents about bank scams.
